“Absolute disaster from start to finish. Multiple no-shows, every appointment pushed back without warning, and when they finally turned up the work was nothing like what we agreed on. The team was unprofessional, communication was non-existent, and trying to get a resolution after the fact was impossible. They blamed us for problems they caused, ignored emails for weeks, and the manager refused to call back. I gave them every chance to make it right and they didn’t take a single one. Save your money and find someone who actually cares about their customers. Avoid at all costs.”
We hunt bad Google reviews.
And hook the
5-stars.












Three quiet leaks. One reason you're stuck.
Three things bleed leads out of local businesses every day. Most owners can't see them happening — which is exactly why they don't get fixed.
Customers Google you first.
If your Google rating loses to the competitor down the street, you never see them. Most local businesses can't even count the leads they're bleeding this way.
Bad reviews don't expire.
One unhappy customer's 1-star sits on your Google profile for years. Every new visitor reads it. Most businesses have 3–5 reviews on their profile right now that violate Google policy and could come down.
Manual asks don't scale.
Your front desk forgets. Your techs can't remember. The QR card on the receipt gets thrown out. Manual asks plateau at ~10% of customers — the other 90% never leave a review.
- Google reviews removed
- 500+
- Google reviews removed
- Google 5-stars generated
- 10K+
- Google 5-stars generated
- Client retention
- 98%
- Client retention
- Google profiles managed
- 200+
- Google profiles managed
Two services. One outcome.
We hunt down what shouldn't be on your Google profile, and we generate the 5-stars that should. Together they move your rating, your ranking, and your phone.
Google Review Generation
A 5-star engine.
Stop asking for reviews and start receiving them. We build the funnel that captures Google 5-stars at the moment customer satisfaction peaks.
Negative Google Review Removal
Pay only when they fall.
Not every 1-star is fair game — but the ones that violate Google's policies can come down. We know exactly how to make that happen. You don't pay until they do.
Three steps. Sixty days. New Google rating.
No fake reviews. No tactics that get you suspended by Google. Methodical, measurable Google review work — and you only pay for what we actually deliver.
- Day 0 · Free
Audit
We sweep your Google Business Profile, identify which negatives are removable under Google policy, and benchmark you against competitors in your service area. Free.
- Weeks 1 – 8
Hunt
Defamatory and policy-violating Google reviews get documented, disputed, removed. Pay-on-success — $0 until they're actually gone. The ones that stick get brand-safe responses.
- Day 1 onward
Generate
Automated SMS/email campaigns turn happy customers into a steady stream of new Google 5-stars. Predictable monthly subscription — $79 to $219/mo depending on the volume of requests you need.
The payoff~60 days3.2Day 04.7Result
What 90 days looks like.
Real businesses. Real Google ratings. Real numbers. No "lifetime aggregate" tricks — these are pre/post engagement on Google.
Three options. Pick the math.
The reputation-management industry runs on flat retainers regardless of results. We don't. Here's the actual side-by-side.
Do it yourself
Manual asks. No system. Hope it adds up.
Generic reputation agency
Flat retainer. Multi-platform pitch. No skin in the game.
Review Sharks
Google specialists. Performance-priced.
Free Google profile audit. We'll tell you whether to hire us — or whether you can run this yourself with a weekend of setup.
What our clients actually say.
“We went from 38 Google reviews to 1,100+ in less than a year. Average jumped from 4.0 to 4.8. Bookings up 60% — entirely on a Growth-tier subscription.”
“Removed 11 of 14 defamatory Google reviews from a competitor smear campaign. We only paid for the 11 they took down.”
“I tried doing this in-house for two years. Within 90 days we were in the Google Maps 3-pack for our top six service-area keywords.”
One plan for offense. Pay-on-success for defense.
Pick a generation tier based on how many review requests you'll send a month. Removal is billed separately — and only when Google actually takes the review down.
Follow-up messages don't count against your limit. Cap resets monthly.
Follow-up messages don't count against your limit. Cap resets monthly.
Follow-up messages don't count against your limit. Cap resets monthly.
- Automated SMS + email review requests
- AI smart message variants
- Personalized review prompts with images
- Negative-feedback diversion filter
- AI-drafted reply suggestions
- Real-time Google Business Profile monitoring
- POS / CRM integration (Toast, ServiceTitan, +30 more)
- Zapier access
- Per-location reporting (multi-location)
- Unlimited team users
- 1-on-1 setup call
Pay $0 until we succeed.
Removal is the one thing we won't put on a subscription. You only pay when the Google review actually comes down. If we fail, you owe nothing.
You pay $0 until the Google review actually comes down. No retainer, no setup fee, no consolation invoice if we fail. Per-review pricing is set in your free audit.
- Full audit of every negative on your profile
- Per-review removability assessment (free)
- Documented case files + Google escalation
- Ongoing follow-up until resolution or denial
- Brand-safe response templates for non-removable reviews
Questions, answered.
Stop bleeding Google 1-stars.Start hooking 5-stars.
Free Google profile audit. We'll show you exactly where you stand — which negatives are removable, where you're losing to competitors, and what we'd do in the first 30 days. No card required.
- Response within 24 hours
- No setup fees
- No card required for audit