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ReviewSharks
Medical Practices

One billing complaint can outweigh a hundred good visits on your Google profile.

Patients used to ask their primary doctor for a specialist. Now they Google "best [specialty] near me" and pick whoever has the best Google rating. If that's not you, you don't see them.
By the numbers
90%
of patients check Google reviews before choosing a provider
4.5★
minimum Google rating most patients require
70%
won't use a provider with unaddressed Google negatives
$1,200
average annual loss per 1-star Google drop, per provider
Common issues

What's killing Medical Practices.

These come up across nearly every medical practice Google profile we audit. If you nod at three or more, we should talk.

  • Front desk and billing complaints dominating your Google profile even when clinical care is excellent.

  • HIPAA paralysis on Google responses making your practice look indifferent.

  • Provider-specific reputation muddied at the practice level on Google.

  • Patient acquisition cost rising as fewer patients trust word-of-mouth referrals.

  • Multi-provider practices where one doctor's reviews drag the whole Google rating.

Our approach

How we help Medical Practices.

01

HIPAA-compliant Google review automation triggered from your EHR (Epic, Cerner, Athena, eClinicalWorks).

02

Google response templates approved by healthcare attorneys — defend without disclosing.

03

Per-provider Google review tracking so individual doctors' reputations are managed distinctly.

04

Negative Google review removal — pay-on-success, especially effective for non-patient reviews and off-topic complaints.

Three of our doctors had unfair 1-stars from non-patients on Google. Review Sharks removed all of them and built each provider up to a 4.8+ individual rating. We only paid for the ones they took down.
Practice Manager
Medical group · Florida
Medical Practices FAQ

Common questions

The next move

Defend your medical practice.Free audit. 24-hour response.

We'll show you exactly where you stand and what we'd do first.

  • Response within 24 hours
  • No setup fees
  • No card required for audit